UBS Arena Game Day Guide
New York Islanders · Elmont, NY
Know Before You Go
Essential details checked against official venue information.
- Bag policy
Bags no larger than 12 x 12 x 6 inches are permitted after X-ray or visual screening; backpacks of every size are prohibited.
Applies to: New York Islanders games
- Medical bags and baby bags are permitted but must be screened before entry.
- Bag storage
A bag-check service is available in the Acrisure Great Hall for bags that cannot enter UBS Arena.
Applies to: New York Islanders games
- Mobile tickets
Only digital Islanders tickets displayed on a smartphone are accepted at UBS Arena.
Applies to: New York Islanders games
- Use the Islanders + UBS Arena app, Apple Wallet, or Google Pay; printouts, physical tickets, and screenshots are not accepted.
- Re-entry
General re-entry is not allowed after a guest exits UBS Arena.
Applies to: New York Islanders games
- Prohibited items
Prohibited items include weapons, backpacks and oversized bags, professional cameras and recording devices, laptops, lasers, outside alcohol, fireworks and projectiles, hard-sided drink containers, coolers, large umbrellas, noisemakers, drones, skateboards, and rollerblades.
Applies to: New York Islanders games
- Signs may not exceed 11 x 17 inches or be attached to a pole, and event-specific restrictions may also apply.
- First aid
Registered nurses staff first-aid stations on the main and upper concourses across from Sections 107 and 224/324.
Applies to: New York Islanders games
- Ask the nearest team member when medical assistance is needed.
- Nursing and lactation
Private Mother's Rooms are inside the Family Services Rooms outside Sections 106 and 212.
Applies to: New York Islanders games
- Those rooms also provide couches, folding chairs, a microwave, diapers, and other family supplies.
- Family restrooms
Family Services Rooms outside Sections 106 and 212 each contain a family restroom and a Mother's Room.
Applies to: New York Islanders games
- Parenting rooms are also at Sections 106 and 212 and inside the women's restrooms near Sections 108, 118, 225, and the PitchBook Suite Level.
- Tickets for children
Children age 2 and older need a ticket; a child younger than 2 may enter without one but must sit on a parent or guardian's lap.
Applies to: New York Islanders games
- Guest services
Guest Services kiosks are near the Family Services areas by Section 106 on the main concourse and Section 212 on the upper concourse.
Applies to: New York Islanders games
- Service animals
UBS Arena asks guests bringing a service animal to email the accessibility team no later than 48 hours before the event.
Applies to: New York Islanders games
- Dedicated seating locations are available, and the animal-relief area is in the plaza north of the Great Hall and Main Entrance.
- Smoking and vaping
Smoking and vaping are prohibited at UBS Arena and in its surrounding area.
Applies to: New York Islanders games
Game Day Timeline
What the day looks like at UBS Arena, hour by hour.
Plan your travel
Take the LIRR from Penn Station or Jamaica to Elmont-UBS Arena station. Or drive and park in the South Lot.
Explore the arena plaza
The UBS Arena plaza area has food vendors and fan activities on game nights. Arrive early to soak it in.
Doors open
Enter UBS Arena and catch warm-ups. The arena is brand new and the sightlines are excellent from every seat.
Find your seat
The building fills fast. The pregame energy builds, Islanders fans are among the most passionate in the NHL.
Game time
Three 20-minute periods. When the Isles score, the building shakes. The 'Yes! Yes! Yes!' chant is iconic.
Hit the concourse
Grab a Long Island pizza slice or a craft beer. The concourse is wide and modern, easy to navigate.
Head home
LIRR trains depart from the dedicated station immediately after games. The lots clear within 20-30 minutes.
Tips & Fan Reports
The Islanders' fan base is fiercely loyal. Expect loud, passionate crowds especially for Rangers rivalry games.
UBS Arena is designed for hockey, the sightlines and acoustics are purpose-built. Every seat is good.
UBS Arena opened in 2021 and has a dedicated Islanders feel that the old Barclays Center never had.
LIRR Elmont-UBS Arena station was built specifically for the arena. Direct trains from Penn Station.
Take the LIRR, the dedicated Elmont-UBS Arena station is right at the arena. Game-night trains from Penn Station run regularly.
Belmont Park area has limited dining options. Eat before taking the LIRR, or try the expanded arena food.
Weather
UBS Arena is indoor, so these are the conditions for the parking lot and the walk in, not the seats.
Across the NHL season the warmest month is October, with an average high of 67°F, and the coldest is January, when the average low is 27°F. March is the wettest month at 4.4 inches and November the driest at 3.4 inches.
That January low ranks 18th coldest of the 32 NHL venues, and March here ranks 7th wettest.
October
4.0 inchesNovember
3.4 inchesJanuary
3.6 inchesMarch
4.4 inchesApril
3.8 inchesNew York Islanders Clear Bag Policy
Most venues require a clear bag. Get an approved one before you travel.
Shop on AmazonAffiliate link — we may earn a commission, at no cost to you. It never affects our prices or rankings. As an Amazon Associate I earn from qualifying purchases.
How We Checked This Page
Every section below names the source it was read from and the day it was read. Where we could not reach a published figure, the page says so rather than presenting an estimate as a checked fact.
- Game day timeline
Official venue page / team game day guide
- Weather
NOAA 1991-2020 Climate Normals
- Venue policies
Current UBS Arena bag, accessibility, family services, FAQ, code of conduct, dining, and know-before-you-go pages plus New York Islanders game-day and parking guides reviewed for Islanders policies.