Chase Field Game Day Guide
Arizona Diamondbacks · Phoenix, AZ
Know Before You Go
Essential details checked against official venue information.
- Bag policy
Each guest may bring one clear plastic, vinyl, or PVC bag no larger than 12 x 6 x 12 inches or one clear one-gallon resealable bag, plus a clutch no larger than 6.5 x 4.5 inches.
Applies to: Arizona Diamondbacks games
- All bags are searched; diaper bags smaller than 11 x 11 x 15 inches are permitted after inspection, and guests with medical needs should contact Disability Services in advance.
- Bag storage
Mobile Locker Company provides paid storage for non-approved bags at Chase Field.
Applies to: Arizona Diamondbacks games
- Guests access, pay for, and open a locker through the Mobile Locker Company smartphone app.
- Gate opening
Gates open 90 minutes before first pitch Sunday through Friday and two hours before first pitch on Saturdays.
Applies to: Arizona Diamondbacks games
- Advantage Members receive 30-minute early entry at designated gates on Fridays and Saturdays; special gate times are subject to change.
- Mobile tickets
Tickets must be opened in the MLB Ballpark app or Ticketmaster app and presented on a mobile device for entry.
Applies to: Arizona Diamondbacks games
- Screenshots and print-at-home tickets are not accepted; update the app, verify the account, and load tickets before arriving.
- Re-entry
Guests may leave and re-enter through Gates A, F, J, and K by showing their ticket and being scanned out before exiting.
Applies to: Arizona Diamondbacks games
- The ticket must be shown and scanned again when returning.
- Prohibited items
Chase Field prohibits alcohol, aerosol cans, illegal drugs, weapons, fireworks, drones, tripods, noisemakers, umbrellas, laser pointers, backpacks, and other listed items.
Applies to: Arizona Diamondbacks games
- Skateboards, scooters, inflatables, fishing nets, bicycles, and unauthorized flags or obstructive banners are also prohibited; review the full official list before arrival.
- First aid
First Aid stations are on the Main Concourse near Section 104 and the Upper Concourse north of Section 300.
Applies to: Arizona Diamondbacks games
- Emergency medical personnel are on duty at every game; notify the nearest uniformed employee for assistance.
- Nursing and lactation
Private nursing accommodations are available at the Suite Office on the Suite Level across from Suite 42.
Applies to: Arizona Diamondbacks games
- Family restrooms
Inclusive and family restrooms are near Sections 109, 135, 306, and 331, near Suite 55, and on the Field Level near RFW and GHW.
Applies to: Arizona Diamondbacks games
- All public restrooms also provide diaper-changing tables.
- Tickets for children
Children age 3 and older need a ticket; a child entering without a ticket must share a seat with an accompanying adult.
Applies to: Arizona Diamondbacks games
- The policy may vary for non-baseball events, so confirm with Chase Field for another event type.
- Guest services
Guest Relations Centers are on the Main Concourse at Section 128 and the Upper Concourse at Section 322.
Applies to: Arizona Diamondbacks games
- For discreet in-game help, text 'Dbacks', the location, and the issue to 623-304-0777.
- Service animals
Service dogs and service dogs in training are welcome when task-trained, housebroken, controlled, and harnessed, leashed, or tethered unless that would interfere with their work.
Applies to: Arizona Diamondbacks games
- The grassy area outside Gate K is the designated relief area; animals used only for comfort, therapy, or emotional support are not admitted.
- Smoking and vaping
Smoking, electronic cigarettes, cigars, and traditional cigarettes are prohibited in seating areas, concourses, suites, and restrooms.
Applies to: Arizona Diamondbacks games
- Designated smoking areas are outside Gates A, F, J, and K; a digital ticket is required to re-enter.
Game Day Timeline
What the day looks like at Chase Field, hour by hour.
Arrive downtown
Take the light rail or drive. Roosevelt Row bars and restaurants fill with fans.
Pregame downtown
Grab a drink at a downtown bar or walk the Chase Field area. Team Shop opens early.
Enter Chase Field
Walk into A/C comfort. The temperature difference from the lot to the concourse is dramatic in summer.
Explore and grab food
The Sonoran hot dog and Churro Dog are Chase Field signatures.
Find your seat
Settle in and check whether the roof is open or closed. It changes the whole atmosphere.
Play ball
Nine innings in climate-controlled comfort. The A/C is the real MVP May-September.
Stand up and stretch
Grab a Four Peaks Kilt Lifter from the concourse.
Downtown nightlife
Walk to Roosevelt Row for post-game drinks. Summer evenings are warm but patios come alive.
Tips & Fan Reports
Valley Metro Light Rail to 3rd St/Jefferson is two blocks away.
The pool beyond right-center field can be rented for groups. It's one of the most unique features in any ballpark.
The retractable roof stays closed May-September, interior is climate-controlled at ~78°F regardless of 110°F outside.
Chase Field's retractable roof and air conditioning make it the only comfortable way to watch baseball in 115°F Phoenix summer.
Chase Field is one of the most affordable MLB experiences. Tickets, food, and parking are all below league average.
When the roof opens on spring/fall evenings, the desert sky is beautiful.
Weather
Chase Field has a retractable roof, so these are the conditions for the walk in and the pregame, and the roof decides the rest.
Across the MLB season the warmest month is July, with an average high of 107°F, and the coldest is April, when the average low is 61°F. July is the wettest month at 0.9 inches and June the driest at 0.0 inches.
That April low ranks 27th coldest of the 30 MLB venues, and July here ranks 27th wettest.
April
0.2 inchesMay
0.1 inchesJune
0.0 inchesJuly
0.9 inchesAugust
0.9 inchesSeptember
0.6 inchesOctober
0.6 inchesArizona Diamondbacks Clear Bag Policy
Most venues require a clear bag. Get an approved one before you travel.
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How We Checked This Page
Every section below names the source it was read from and the day it was read. Where we could not reach a published figure, the page says so rather than presenting an estimate as a checked fact.
- Game day timeline
Gate opening time checked against the venue's own gate-opening policy: Gates open 90 minutes before first pitch Sunday through Friday and two hours before first pitch on Saturdays.
- Weather
NOAA 1991-2020 Climate Normals
- Venue policies
Chase Field policy, bag, accessibility, concessions, payment, parking, and ticket guidance reviewed for entry, family, payment, food, and accessibility rules.