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United Center Game Day Guide

Chicago Blackhawks · Chicago, IL

Know Before You Go

Essential details checked against official venue information.

Bag policy

A small purse or personal bag up to 10 x 6 x 2 inches is permitted; backpacks and other bags are not.

Applies to: Chicago Blackhawks games

  • Required medical equipment and qualifying medical bags are exceptions after screening.

United Center Frequently Asked Questions

Bag storage

Binbox lockers and bag-check service are in the Uber Zone near Madison Street and Wood Street.

Applies to: Chicago Blackhawks games

  • Binbox is the arena's only approved storage option for bags inside or outside United Center.

United Center Frequently Asked Questions

Gate opening

Doors for Blackhawks games normally open 90 minutes before the event start time.

Applies to: Chicago Blackhawks games

  • Check the event page for the specific opening time.

United Center Frequently Asked Questions

Mobile tickets

Mobile tickets are required for Blackhawks entry; printed PDFs and screenshots are not accepted.

Applies to: Chicago Blackhawks games

  • Use the Blackhawks app, Account Manager, or Ticketmaster and add the ticket to a phone wallet before arrival.

Blackhawks Mobile Ticketing Guide

Re-entry

Re-entry is prohibited during all United Center events.

Applies to: Chicago Blackhawks games

United Center Frequently Asked Questions

Prohibited items

United Center prohibits weapons, explosives, pepper spray, drones, laser devices, noisemakers, detachable-lens cameras, GoPros, laptops and tablets, outside food or drink, poles, projectiles, selfie sticks, umbrellas, and other listed items.

Applies to: Chicago Blackhawks games

  • AI-enabled recording glasses and most bags are also prohibited; event-specific restrictions may be added.

United Center Frequently Asked Questions

First aid

First Aid stations staffed by registered nurses are across from Sections 115 and 116 on the 100 Level and Sections 327 and 328 on the 300 Level.

Applies to: Chicago Blackhawks games

United Center Accessibility and Sensory Inclusive Guide

Nursing and lactation

A private nursing room is near Sections 112 and 113 at Gate 7.

Applies to: Chicago Blackhawks games

  • Visit the Guest Relations booth at Gate 6 to request the keypad access code.

United Center Frequently Asked Questions

Family restrooms

Family restrooms are inside First Aid across from Sections 115 and 116 and at the top of Sections 303 and 304.

Applies to: Chicago Blackhawks games

United Center Frequently Asked Questions

Tickets for children

Children under 36 inches tall do not need a Blackhawks ticket but must remain on an adult's lap, with one child per lap.

Applies to: Chicago Blackhawks games

United Center Frequently Asked Questions

Guest services

Guest Relations booths are at Gates 2 and 6, Section 221, and Section 325.

Applies to: Chicago Blackhawks games

United Center Frequently Asked Questions

Service animals

Certified service animals and service animals in training for guests with disabilities are permitted.

Applies to: Chicago Blackhawks games

United Center Frequently Asked Questions

Smoking and vaping

Smoking of any type is prohibited inside the arena and across the United Center campus.

Applies to: Chicago Blackhawks games

United Center Frequently Asked Questions

Game Day Timeline

What the day looks like at United Center, hour by hour.

3 hours before puck drop

Pregame in the West Loop

Head to Randolph Street or Fulton Market for pregame dinner. The West Loop is Chicago's premier restaurant district and just a quick rideshare to the arena.

2 hours before puck drop

Arrive at the United Center

Park in the arena lots and walk the grounds. The Michael Jordan statue and Stan Mikita statue greet you at the main entrance.

90 minutes before puck drop

Doors open

Enter the arena and watch warm-ups. The Blackhawks' pre-game production and anthem tradition are legendary. Don't miss them.

30 minutes before puck drop

The anthem

Settle into your seat early. The roar during the national anthem at the United Center is one of the iconic traditions in all of hockey.

Puck drop

Game time

Three 20-minute periods with two intermissions. The building gets loud, 19,700 strong. Chelsea Dagger blasts after every Blackhawks goal.

First intermission

Hit the concourse

Grab an Italian beef or a Goose Island IPA. Concourse is wide with plenty of food options at every level.

Post-game

Head east

The lots clear out within 30-45 minutes. Rideshare to the West Loop for a nightcap or hop on Madison Street toward downtown.

Tips & Fan Reports

Walk around the 100 level and check stuff out. The Blackhawks Foundation often has a table with special merch and auction items including $30 mystery pucks. The new atrium has cool memorabilia too.

HawksFoundation

The national anthem at the United Center is a legendary experience. Fans roar through the entire song. Arrive in your seat for it.

VYT Research

The United Center is in a primarily residential/industrial area, pregame and postgame dining is better in the West Loop.

VYT Research

Chelsea Dagger (by the Fratellis) plays after every Blackhawks goal. Learn it, sing it, wave your arms. It's non-negotiable.

VYT Research

The national anthem at the United Center is a legendary experience. Arrive early and stand for the full crowd roar.

VYT Research

West Loop restaurants (10-15 min walk east) are dramatically better than arena food. Au Cheval, Girl & the Goat, and dozens more.

VYT Research

Weather

United Center is indoor, so these are the conditions for the parking lot and the walk in, not the seats.

Across the NHL season the warmest month is October, with an average high of 63°F, and the coldest is January, when the average low is 19°F. April is the wettest month at 3.6 inches and January the driest at 1.5 inches.

That January low ranks 7th coldest of the 32 NHL venues, and April here ranks 19th wettest.

October

3.5 inches
47°
63°

November

2.4 inches
35°
49°

January

1.5 inches
19°
33°

March

1.9 inches
32°
48°

April

3.6 inches
41°
60°

Chicago Blackhawks Clear Bag Policy

Most venues require a clear bag. Get an approved one before you travel.

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How We Checked This Page

Every section below names the source it was read from and the day it was read. Where we could not reach a published figure, the page says so rather than presenting an estimate as a checked fact.

Game day timeline

Gate opening time checked against the venue's own gate-opening policy: Doors for Blackhawks games normally open 90 minutes before the event start time.

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Weather

NOAA 1991-2020 Climate Normals

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Venue policies

Current United Center FAQ, accessibility, and parking pages plus the Blackhawks mobile-ticket guide reviewed for Chicago Blackhawks game-day policies.

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