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Capital One Arena Game Day Guide

Washington Wizards · Washington, DC

Know Before You Go

Essential details checked against official venue information.

Bag policy

Most bags are prohibited; wallet-size clutches up to 4 x 6 inches and medical or parenting bags up to 14 x 14 x 6 inches are permitted after screening.

Applies to: Washington Wizards games

  • Medical and parenting bags should enter at the Capital One Cardholder Entrance at Sixth and F Streets.

Capital One Arena FAQs

Bag storage

Capital One Arena does not check or store prohibited bags or other prohibited items.

Applies to: Washington Wizards games

Capital One Arena FAQs

Gate opening

Doors generally open one hour before the event start time.

Applies to: Washington Wizards games

  • Check the event calendar for the game-specific time.

Capital One Arena FAQs

Mobile tickets

Capital One Arena uses mobile entry; print-at-home PDFs are not accepted.

Applies to: Washington Wizards games

  • Display the live Ticketmaster barcode for scanning; a printed ticket issued directly by the box office is accepted.

Capital One Arena Digital Ticketing

Re-entry

Wizards guests may exit and re-enter through the F Street entrance after the event begins.

Applies to: Washington Wizards games

Capital One Arena FAQs

Prohibited items

The arena prohibits weapons, knives, tasers, pepper spray, projectiles, balloons, cans, bottles, coolers, outside food and drink, illegal drugs, lasers, luggage, backpacks, hard-sided bags, tripods, selfie sticks, noisemakers, poles, wrapped gifts, identity-concealing masks, and recording devices.

Applies to: Washington Wizards games

  • Event pages may add restrictions; review the current official list before leaving home.

Capital One Arena FAQs

First aid

First Aid stations with on-site medical professionals are at Sections 109 and 409.

Applies to: Washington Wizards games

  • For an emergency, notify the nearest arena staff member.

Capital One Arena FAQs

Nursing and lactation

Two Mamava lactation pods are at the F Street elevator landings across from Sections 200 and 400.

Applies to: Washington Wizards games

  • The pod on the 200 Level is ADA accessible.

Capital One Arena FAQs

Family restrooms

Family restrooms are across from Sections 113, 214, and 432.

Applies to: Washington Wizards games

  • Baby-changing stations are available in all men's, women's, and family restrooms.

Capital One Arena FAQs

Tickets for children

Children age 3 and older must have a ticket for Wizards games.

Applies to: Washington Wizards games

Capital One Arena Box Office

Guest services

Guest Services is across from Sections 102 and 402.

Applies to: Washington Wizards games

  • During events, text `MSE`, a space, the issue, and location to 240-262-4357.

Capital One Arena FAQs

Service animals

Individually task-trained service dogs and service dogs in training are permitted; comfort animals are not.

Applies to: Washington Wizards games

  • The guest is responsible for the animal's care and supervision.

Capital One Arena Accessibility

Smoking and vaping

Capital One Arena is smoke-free and vape-free; smoking is permitted at least 25 feet from the building.

Applies to: Washington Wizards games

  • After the game begins, use the F Street entrance for the permitted exit and re-entry process.

Capital One Arena FAQs

Game Day Timeline

What the day looks like at Capital One Arena, hour by hour.

3 hours before tip-off

Arrive in Penn Quarter

Take Metro to Gallery Place-Chinatown or park in a nearby garage. Explore the restaurants and bars along 7th Street and H Street NW.

2 hours before tip-off

Pregame dining

Grab dinner at Clyde's Gallery Place, Daikaya, or one of the many Chinatown/Penn Quarter restaurants. DC's food scene is world-class.

1 hour before tip-off

Doors open

Enter the arena and explore the concourse. Check out the team store and grab a half-smoke, DC's signature sausage.

30 minutes before tip-off

Find your seat

Settle in for player introductions. Look for politicians, journalists, and lobbyists in the lower bowl. It's DC's court.

Tip-off

Game time

Wizards games have a professional, knowledgeable crowd. The arena fills well for marquee opponents. Total game time is about 2-2.5 hours.

Halftime

Halftime break

Hit the concourse for a half-smoke or crab cake sandwich. The 100-level has the best food variety.

Post-game

Post-game scene

Walk to the Penn Quarter bars or take Metro to Dupont Circle or Adams Morgan for late-night options. DC's bar scene stretches across multiple neighborhoods.

Tips & Fan Reports

All digital tickets now so make sure your phone is charged. If you are buying from a scalper outside they electronically transfer the ticket to you. There are no more paper tickets.

DCdigitalTix

Metro is the best option, Gallery Place-Chinatown station is literally underneath the arena.

VYT Research

Capital One Arena tickets have been among the cheapest in the NBA in recent seasons. Great value for tourists visiting DC.

VYT Research

Halftime food lines are shortest in the 400-level concourse.

VYT Research

The half-smoke sausage is DC's signature arena food. Don't leave without trying one.

VYT Research

Penn Quarter and Chinatown restaurants are steps from Capital One Arena. Dozens of options at every price point.

VYT Research

Gallery Place-Chinatown Metro station exits directly into the arena entrance area.

VYT Research

Weather

Capital One Arena is indoor, so these are the conditions for the parking lot and the walk in, not the seats.

Across the NBA season the warmest month is October, with an average high of 70°F, and the coldest is January, when the average low is 28°F. October is the wettest month at 4.2 inches and January the driest at 3.0 inches.

That January low ranks 12th coldest of the 30 NBA venues, and October here ranks 13th wettest.

October

4.2 inches
49°
70°

December

3.7 inches
32°
49°

January

3.0 inches
28°
45°

March

4.0 inches
37°
56°

April

3.4 inches
46°
68°

Washington Wizards Clear Bag Policy

Most venues require a clear bag. Get an approved one before you travel.

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How We Checked This Page

Every section below names the source it was read from and the day it was read. Where we could not reach a published figure, the page says so rather than presenting an estimate as a checked fact.

Game day timeline

Gate opening time checked against the venue's own gate-opening policy: Doors generally open one hour before the event start time.

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Weather

NOAA 1991-2020 Climate Normals

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Venue policies

Current Capital One Arena FAQ, accessibility, box-office, and mobile-entry pages reviewed for Washington Wizards game-day policies.

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