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Capital One Arena Game Day Guide

Washington Wizards · Washington, DC

Know Before You Go

Bag policy

Most bags are prohibited; wallet-size clutches up to 4 x 6 inches and medical or parenting bags up to 14 x 14 x 6 inches are permitted after screening.

Medical and parenting bags should enter at the Capital One Cardholder Entrance at Sixth and F Streets.

Capital One Arena FAQs

Bag storage

Capital One Arena does not check or store prohibited bags or other prohibited items.

Capital One Arena FAQs

Gate opening

Doors generally open one hour before the event start time.

Check the event calendar for the game-specific time.

Capital One Arena FAQs

Mobile tickets

Capital One Arena uses mobile entry; print-at-home PDFs are not accepted.

Display the live Ticketmaster barcode for scanning; a printed ticket issued directly by the box office is accepted.

Capital One Arena Digital Ticketing

Re-entry

Wizards guests may exit and re-enter through the F Street entrance after the event begins.

Capital One Arena FAQs

Prohibited items

The arena prohibits weapons, knives, tasers, pepper spray, projectiles, balloons, cans, bottles, coolers, outside food and drink, illegal drugs, lasers, luggage, backpacks, hard-sided bags, tripods, selfie sticks, noisemakers, poles, wrapped gifts, identity-concealing masks, and recording devices.

Event pages may add restrictions; review the current official list before leaving home.

Capital One Arena FAQs

First aid

First Aid stations with on-site medical professionals are at Sections 109 and 409.

For an emergency, notify the nearest arena staff member.

Capital One Arena FAQs

Nursing and lactation

Two Mamava lactation pods are at the F Street elevator landings across from Sections 200 and 400.

The pod on the 200 Level is ADA accessible.

Capital One Arena FAQs

Family restrooms

Family restrooms are across from Sections 113, 214, and 432.

Baby-changing stations are available in all men's, women's, and family restrooms.

Capital One Arena FAQs

Tickets for children

Children age 3 and older must have a ticket for Wizards games.

Capital One Arena Box Office

Guest services

Guest Services is across from Sections 102 and 402.

During events, text `MSE`, a space, the issue, and location to 240-262-4357.

Capital One Arena FAQs

Service animals

Individually task-trained service dogs and service dogs in training are permitted; comfort animals are not.

The guest is responsible for the animal's care and supervision.

Capital One Arena Accessibility

Smoking and vaping

Capital One Arena is smoke-free and vape-free; smoking is permitted at least 25 feet from the building.

After the game begins, use the F Street entrance for the permitted exit and re-entry process.

Capital One Arena FAQs

Game Day Timeline

What the day looks like at Capital One Arena, hour by hour.

3 hours before tip-off

Arrive in Penn Quarter

Take Metro to Gallery Place-Chinatown or park in a nearby garage. Explore the restaurants and bars along 7th Street and H Street NW.

2 hours before tip-off

Pregame dining

Grab dinner at Clyde's Gallery Place, Daikaya, or one of the many Chinatown/Penn Quarter restaurants. DC's food scene is world-class.

1 hour before tip-off

Doors open

Enter the arena and explore the concourse. Check out the team store and grab a half-smoke, DC's signature sausage.

30 minutes before tip-off

Find your seat

Settle in for player introductions. Look for politicians, journalists, and lobbyists in the lower bowl. It's DC's court.

Tip-off

Game time

Wizards games have a professional, knowledgeable crowd. The arena fills well for marquee opponents. Total game time is about 2-2.5 hours.

Halftime

Halftime break

Hit the concourse for a half-smoke or crab cake sandwich. The 100-level has the best food variety.

Post-game

Post-game scene

Walk to the Penn Quarter bars or take Metro to Dupont Circle or Adams Morgan for late-night options. DC's bar scene stretches across multiple neighborhoods.

Tips & Fan Reports

All digital tickets now so make sure your phone is charged. If you are buying from a scalper outside they electronically transfer the ticket to you. There are no more paper tickets.

Metro is the best option, Gallery Place-Chinatown station is literally underneath the arena.

Capital One Arena tickets have been among the cheapest in the NBA in recent seasons. Great value for tourists visiting DC.

Halftime food lines are shortest in the 400-level concourse.

The half-smoke sausage is DC's signature arena food. Don't leave without trying one.

Penn Quarter and Chinatown restaurants are steps from Capital One Arena. Dozens of options at every price point.

Gallery Place-Chinatown Metro station exits directly into the arena entrance area.

Take no bag. The arena's limit is a 4 by 6 inch wallet-size clutch, which rules out most things people carry by default.

Doors open an hour before the event, so the hour before that belongs to the neighbourhood.

A medical or parenting bag has its own door (the corner of 6th and F Street) rather than any gate.

Before the Game

Capital One Arena publishes no tailgating policy, and its own parking is the Lexus Garage rather than a surface lot, so the hour before a Wizards game is spent in downtown Washington rather than beside a car. Two things shape the arrival more than anything else. The bag rule is among the strictest in the league: a strict no-bag policy with an exception only for wallet-size clutches up to 4 by 6 inches, plus medical and parenting bags up to 14 by 14 by 6, which enter by the corner of 6th and F Street. And every vehicle going into the Lexus Garage is searched on the way in, visually and with bag and metal detection. Doors generally open an hour before tip-off.

Where to Go Before the Game

The Lexus Parking Garage

The arena's own garage. Every vehicle parking inside is subject to search before entry, with staff conducting visual, bag and metal-detection inspections for prohibited items.

Known for Vehicle search on entry · Arena-operated · Covered

The 6th and F Street entrance

The corner entrance to use if you are carrying a medical or parenting bag, which are the only bags over wallet size the arena admits.

Known for For medical and parenting bags · Corner of 6th and F

Nearby lots and garages via SpotHero

The arena partners with SpotHero for guaranteed parking at lots and garages within easy walking distance, with the pass emailed straight through.

Known for Walking distance · Guaranteed space · Booked ahead

Pregame Rules

What Capital One Arena allows before the game, and what it does not.

  • Capital One Arena operates a strict no bag policy. Bags, backpacks and purses are not permitted inside the arena.
  • Wallet-size clutches no larger than 4" x 6", and medical or parenting bags no larger than 14" x 14" x 6", are permitted subject to security screening.
  • Guests bringing a medical or parenting bag should use the entrance on the corner of 6th and F Street.
  • All vehicles parking within the Lexus Parking Garage are subject to search prior to entry, including visual, bag and metal detection inspections.
  • Doors generally open one hour prior to the event start time, though this varies by event.
  • The arena publishes no tailgating policy, and its own parking is a garage rather than a surface lot.

Weather

Capital One Arena is indoor, so these are the conditions for the parking lot and the walk in, not the seats.

Across the NBA season the warmest month is October, with an average high of 70°F, and the coldest is January, when the average low is 28°F. October is the wettest month at 4.2 inches and January the driest at 3.0 inches.

That January low ranks 12th coldest of the 30 NBA venues, and October here ranks 13th wettest.

October

4.2 inches
49°
70°

December

3.7 inches
32°
49°

January

3.0 inches
28°
45°

March

4.0 inches
37°
56°

April

3.4 inches
46°
68°

What to Bring

  • Only the outside food and drink the rule allows

    Outside food and beverages are prohibited, but each guest may bring one empty plastic water bottle.

  • A card or a phone wallet

    Concessions, retail, and in-arena vendors are cashless and accept credit cards, debit cards, and smartphone contactless payments.

  • A coat for the walk in

    January lows average 28°F between the lot and the door at Capital One Arena.

  • A rain layer for the walk in

    October averages 4.2 inches of rain outside Capital One Arena.

How We Checked This Page

Every section below names the source it was read from and the day it was read. Where we could not reach a published figure, the page says so rather than presenting an estimate as a checked fact.

Game day timeline

Gate opening time checked against the venue's own gate-opening policy: Doors generally open one hour before the event start time.

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Pregame

Capital One Arena official site: Arena Policies, Arena FAQs, and Directions & Parking

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Weather

NOAA 1991-2020 Climate Normals

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Venue policies

Current Capital One Arena FAQ, accessibility, box-office, and mobile-entry pages reviewed for Washington Wizards game-day policies.

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