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Kia Center Game Day Guide

Orlando Magic · Orlando, FL

Know Before You Go

Essential details checked against official venue information.

Bag policy

Bags are prohibited, except for one clutch no larger than 4.5 x 6.5 x 1 inches and medical or parent bags no larger than 14 x 14 x 6 inches.

Applies to: Orlando Magic games

  • Medical and parent bags must be X-rayed at designated entry locations.

Kia Center A-Z Guide

Bag storage

Paid Binbox lockers are outside Kia Center on the street-level northwest plaza near Tavern on Church, off Church Street and Division Avenue.

Applies to: Orlando Magic games

  • The contactless lockers can hold noncompliant items such as oversized bags, laptops, and cameras. Download the Binbox app before first use.

Kia Center A-Z Guide

Gate opening

All Kia Center doors open 90 minutes before Magic tipoff unless otherwise specified.

Applies to: Orlando Magic games

Orlando Magic Courtside Premium Guide

Mobile tickets

Magic tickets are fully digital and must be accessed on a mobile device through the Orlando Magic app for arena entry.

Applies to: Orlando Magic games

  • Save tickets and parking passes to the phone before arrival. Screenshots are not accepted, and tickets must be formally transferred when sending them to another guest.

Orlando Magic Courtside Premium Guide

Re-entry

Kia Center does not allow re-entry after a guest leaves unless the guest has an unused or unscanned ticket.

Applies to: Orlando Magic games

Kia Center A-Z Guide

Prohibited items

Prohibited items include backpacks and noncompliant bags, bottles and cans, coolers, outside food or drink, weapons, drugs, drones, fireworks, balloons, laptops, lasers, flashlights, noisemakers, recording gear, professional cameras, recreation equipment, oversized or pole-mounted signs, wrapped gifts, and strollers.

Applies to: Orlando Magic games

  • Magic games also prohibit GoPros, selfie sticks, tripods, monopods, optical-illusion items, and clothing or signs with explicit or derogatory content. Security may reject other unsafe items.

Kia Center A-Z Guide

First aid

First Aid locations are on the Terrace Level near Section 118 and the Promenade Level near Section 230.

Applies to: Orlando Magic games

  • EMTs and AEDs are on site for every event. Ask Guest Services or security for assistance.

Kia Center A-Z Guide

Nursing and lactation

A free Mamava lactation pod for nursing or pumping is on the east Terrace Level near Section 116.

Applies to: Orlando Magic games

  • Use the Mamava app to access the pod.

Kia Center A-Z Guide

Tickets for children

A child shorter than 36 inches may enter a Magic game without a ticket when seated on an adult's lap; anyone 36 inches or taller needs a ticket.

Applies to: Orlando Magic games

Orlando Magic FAQs

Guest services

Guest Assistance stations are on the north end of the Terrace Level near Section 111 and the Promenade Level near Section 219.

Applies to: Orlando Magic games

  • For an in-game incident, contact nearby security or Guest Services, call 407-440-7010, or text 407-440-7557.

Kia Center A-Z Guide

Service animals

Guests with disabilities may bring animals individually trained to perform work or tasks related to a disability.

Applies to: Orlando Magic games

  • A service animal may not use an additional seat unless a ticket was purchased for that adjacent seat.

Kia Center Accessibility Guide

Smoking and vaping

Tobacco use and smoking are prohibited inside Kia Center; the designated smoking area for Magic games is the Magic Grill.

Applies to: Orlando Magic games

Kia Center A-Z Guide

Game Day Timeline

What the day looks like at Kia Center, hour by hour.

3 hours before tip-off

Arrive in downtown Orlando

Park in an arena garage or take the free LYMMO bus. Explore Church Street's bars and restaurants or walk along Orange Avenue.

2 hours before tip-off

Pregame dining

Grab dinner at Wall Street Plaza, Tin & Taco, or one of the Church Street restaurants. Cuban food and craft beer are the moves.

90 minutes before tip-off

Doors open

Enter the arena and explore the concourse. Check out the Magic team store and the interactive fan zones.

30 minutes before tip-off

Find your seat

Settle in for the Magic's blue-themed intro show and player introductions. Stuff the Magic Dragon entertains early arrivals.

Tip-off

Game time

Magic games have a fun, family-friendly atmosphere with solid production values. Tourist visitors add a unique energy. Total game time is about 2-2.5 hours.

Halftime

Halftime break

Hit the concourse for Cuban sandwiches or local craft beer. The upper-level stands have shorter lines.

Post-game

Post-game scene

Walk to Church Street or Wall Street Plaza for post-game bars and nightlife. Orlando's downtown scene is compact and walkable.

Tips & Fan Reports

Halftime food lines are shorter on the upper-level concourse.

VYT Research

Wall Street Plaza downtown has a cluster of bars popular with pregame crowds.

VYT Research

Kia Center is in downtown Orlando - International Drive tourist restaurants are 15+ miles away. Eat downtown.

VYT Research

The LYMMO bus is free and loops through downtown. Use it to avoid parking hassles.

VYT Research

Church Street district (5 min walk) has more pregame options than the immediate arena area.

VYT Research

Magic tickets are among the most affordable in the NBA, great value for families visiting Orlando.

VYT Research

Weather

Kia Center is indoor, so these are the conditions for the parking lot and the walk in, not the seats.

Across the NBA season the warmest month is October, with an average high of 84°F, and the coldest is January, when the average low is 52°F. October is the wettest month at 3.2 inches and December the driest at 2.3 inches.

That January low ranks 29th coldest of the 30 NBA venues, and October here ranks 24th wettest.

October

3.2 inches
68°
84°

December

2.3 inches
55°
73°

January

2.6 inches
52°
71°

March

2.7 inches
58°
78°

April

2.7 inches
63°
83°

Orlando Magic Clear Bag Policy

Most venues require a clear bag. Get an approved one before you travel.

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How We Checked This Page

Every section below names the source it was read from and the day it was read. Where we could not reach a published figure, the page says so rather than presenting an estimate as a checked fact.

Game day timeline

Gate opening time checked against the venue's own gate-opening policy: All Kia Center doors open 90 minutes before Magic tipoff unless otherwise specified.

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Weather

NOAA 1991-2020 Climate Normals

View source

Venue policies

Current Kia Center accessibility, A-Z, FAQ, and parking pages plus official Orlando Magic game-day guidance reviewed for Magic policies.

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