Citizens Bank Park Game Day Guide
Philadelphia Phillies · Philadelphia, PA
Know Before You Go
Essential details checked against official venue information.
- Bag policy
Citizens Bank Park permits clear bags up to 12 x 6 x 12 inches and clutch purses or fanny packs up to 5 x 7 inches.
Applies to: Philadelphia Phillies games
- Medical and diaper bags are also permitted; backpacks, drawstring bags, and other non-clear bags are prohibited, and all bags are inspected.
- Bag storage
Cashless $10 lockers are available at First Base Gate, Left Field Gate, and the West Suite and Club Entrance.
Applies to: Philadelphia Phillies games
- Gate opening
The entire ballpark opens 90 minutes before first pitch for regular-season games.
Applies to: Philadelphia Phillies regular-season games
- Third Base and Left Field gates partially open two hours before Monday through Friday games and 2.5 hours before weekend games; times may change.
- Mobile tickets
All Phillies tickets and parking passes are delivered through the MLB Ballpark app.
Applies to: Philadelphia Phillies games
- Screenshots are not accepted; load barcodes before security screening and forward tickets to other attendees in advance.
- Re-entry
Citizens Bank Park does not permit re-entry after a guest leaves the ticketed area.
Applies to: Philadelphia Phillies games
- Prohibited items
Citizens Bank Park prohibits weapons, firearms, knives, fireworks, illegal substances, outside alcohol, glass bottles, cans, open containers, coolers, drones, and laser pointers.
Applies to: Philadelphia Phillies games
- Brooms, inflatables, laptops, nets, poles, noisemakers, wrapped packages, tripods, and camera lenses longer than six inches are also prohibited; review the official list before arrival.
- First aid
Staffed First Aid stations are behind Section 105 on the Main Concourse and Section 318 on the Terrace Level.
Applies to: Philadelphia Phillies games
- For medical assistance, notify Phillies personnel, call 215-218-5440, or text PHILLIES followed by the issue and location to 69050.
- Nursing and lactation
The private Cavity Busters Mother's Lounge is on the Main Concourse behind Section 125 between the Phillies Radio Booth and Home Plate lobby.
Applies to: Philadelphia Phillies games
- Family restrooms
Citizens Bank Park has 13 public family restrooms across the Main Concourse, Club, Pavilion, Arcade, and Terrace levels.
Applies to: Philadelphia Phillies games
- Changing tables are available in every restroom, and an adult changing table is by the West Suite and Club Entrance.
- Tickets for children
Children age 2 and younger may enter a Phillies game without a ticket when seated on an accompanying adult's lap.
Applies to: Philadelphia Phillies games
- Children age 3 and older require a ticket.
- Guest services
Guest Services is behind Section 122 on the Main Concourse and Section 318 on the Terrace Level.
Applies to: Philadelphia Phillies games
- For immediate help, call 215-218-5440 or text PHILLIES followed by the issue and location to 69050.
- Service animals
Guide dogs, service animals, and service animals in training are welcome; all other animals are prohibited.
Applies to: Philadelphia Phillies games
- Smoking and vaping
Smoking, vaping, and e-cigarette use are prohibited inside Citizens Bank Park.
Applies to: Philadelphia Phillies games
Game Day Timeline
What the day looks like at Citizens Bank Park, hour by hour.
Hit the lots early
The South Philadelphia Sports Complex parking lots have a legit tailgating scene. Fans set up grills, coolers, and cornhole boards hours before first pitch.
Tailgate or hit Xfinity Live!
Xfinity Live! is the sports entertainment complex in the parking lot area with bars, restaurants, and TVs. The outdoor areas fill with red-clad Phillies fans.
Enter through Ashburn Alley
Ashburn Alley in center field is the main food and entertainment hub inside the park. Grab a cheesesteak and explore the concourse.
Watch batting practice
Head to the outfield sections for BP. The home run bell in right field rings when the Phillies go deep.
Grab a cheesesteak and find your seat
The cheesesteak stands have the longest lines. Go now or during BP to avoid the 3rd-inning rush.
Play ball
Nine innings of Philly baseball. The crowd is loud, engaged, and will boo their own players if warranted. That's Philly love.
Stand up and stretch
The crowd sings and the energy peaks. Grab a final soft pretzel and a Yards Brawler.
Broad Street subway or Xfinity Live!
Take the Broad Street Line back to Center City or head to Xfinity Live! for postgame drinks. The lots clear in 20-30 minutes.
Tips & Fan Reports
Xfinity Live! next door is the unofficial pregame and postgame headquarters for all Philly sports.
Ashburn Alley (behind center field) is a food court with Philly cheesesteaks, Chickie's & Pete's crab fries, and more.
Citizens Bank Park has one of the best tailgating cultures in MLB - same lots as Eagles games. Arrive early.
Philly fans are intense. Embrace it. They're the most passionate in baseball and they know the game.
Take the Broad Street Line, AT&T Station is right at the ballpark. Parking is fine but the subway is easier.
Ashburn Alley (center field concourse) has the best food selection, cheesesteaks, crab fries, and the Schmitter.
Weather
Citizens Bank Park is open air, so these are the conditions you sit in.
Across the MLB season the warmest month is July, with an average high of 89°F, and the coldest is April, when the average low is 46°F. August is the wettest month at 5.0 inches and April the driest at 4.0 inches.
That April low ranks 16th coldest of the 30 MLB venues, and August here ranks 6th wettest.
April
4.0 inchesMay
4.1 inchesJune
4.8 inchesJuly
4.8 inchesAugust
5.0 inchesSeptember
4.9 inchesOctober
4.2 inchesPhiladelphia Phillies Clear Bag Policy
Most venues require a clear bag. Get an approved one before you travel.
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How We Checked This Page
Every section below names the source it was read from and the day it was read. Where we could not reach a published figure, the page says so rather than presenting an estimate as a checked fact.
- Game day timeline
Gate opening time checked against the venue's own gate-opening policy: The entire ballpark opens 90 minutes before first pitch for regular-season games.
- Weather
NOAA 1991-2020 Climate Normals
- Venue policies
Current Phillies information, Guest Code, accessibility, game-day, and concessions guidance reviewed for entry, family, payment, food, parking, and accessibility rules.