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Citizens Bank Park Game Day Guide

Philadelphia Phillies · Philadelphia, PA

Know Before You Go

Bag policy

Citizens Bank Park permits clear bags up to 12 x 6 x 12 inches and clutch purses or fanny packs up to 5 x 7 inches.

Medical and diaper bags are also permitted; backpacks, drawstring bags, and other non-clear bags are prohibited, and all bags are inspected.

Citizens Bank Park Guest Code of Conduct

Bag storage

Cashless $10 lockers are available at First Base Gate, Left Field Gate, and the West Suite and Club Entrance.

Citizens Bank Park Guest Code of Conduct

Gate opening

The entire ballpark opens 90 minutes before first pitch for regular-season games.

Third Base and Left Field gates partially open two hours before Monday through Friday games and 2.5 hours before weekend games; times may change.

Citizens Bank Park Information Guide

Mobile tickets

All Phillies tickets and parking passes are delivered through the MLB Ballpark app.

Screenshots are not accepted; load barcodes before security screening and forward tickets to other attendees in advance.

Citizens Bank Park Know Before You Go

Re-entry

Citizens Bank Park does not permit re-entry after a guest leaves the ticketed area.

Citizens Bank Park Guest Code of Conduct

Prohibited items

Citizens Bank Park prohibits weapons, firearms, knives, fireworks, illegal substances, outside alcohol, glass bottles, cans, open containers, coolers, drones, and laser pointers.

Brooms, inflatables, laptops, nets, poles, noisemakers, wrapped packages, tripods, and camera lenses longer than six inches are also prohibited; review the official list before arrival.

Citizens Bank Park Guest Code of Conduct

First aid

Staffed First Aid stations are behind Section 105 on the Main Concourse and Section 318 on the Terrace Level.

For medical assistance, notify Phillies personnel, call 215-218-5440, or text PHILLIES followed by the issue and location to 69050.

Citizens Bank Park Information Guide

Nursing and lactation

The private Cavity Busters Mother's Lounge is on the Main Concourse behind Section 125 between the Phillies Radio Booth and Home Plate lobby.

Citizens Bank Park Information Guide

Family restrooms

Citizens Bank Park has 13 public family restrooms across the Main Concourse, Club, Pavilion, Arcade, and Terrace levels.

Changing tables are available in every restroom, and an adult changing table is by the West Suite and Club Entrance.

Citizens Bank Park Information Guide

Tickets for children

Children age 2 and younger may enter a Phillies game without a ticket when seated on an accompanying adult's lap.

Children age 3 and older require a ticket.

Citizens Bank Park Information Guide

Guest services

Guest Services is behind Section 122 on the Main Concourse and Section 318 on the Terrace Level.

For immediate help, call 215-218-5440 or text PHILLIES followed by the issue and location to 69050.

Citizens Bank Park Information Guide

Service animals

Guide dogs, service animals, and service animals in training are welcome; all other animals are prohibited.

Citizens Bank Park Access Guide

Smoking and vaping

Smoking, vaping, and e-cigarette use are prohibited inside Citizens Bank Park.

Citizens Bank Park Guest Code of Conduct

Game Day Timeline

What the day looks like at Citizens Bank Park, hour by hour.

3 hours before first pitch

Hit the lots early

The South Philadelphia Sports Complex parking lots have a legit tailgating scene. Fans set up grills, coolers, and cornhole boards hours before first pitch.

2 hours before first pitch

Tailgate or hit Xfinity Live!

Xfinity Live! is the sports entertainment complex in the parking lot area with bars, restaurants, and TVs. The outdoor areas fill with red-clad Phillies fans.

Gates open (90 minutes before first pitch)

Enter through Ashburn Alley

Ashburn Alley in center field is the main food and entertainment hub inside the park. Grab a cheesesteak and explore the concourse.

60 minutes before first pitch

Watch batting practice

Head to the outfield sections for BP. The home run bell in right field rings when the Phillies go deep.

30 minutes before first pitch

Grab a cheesesteak and find your seat

The cheesesteak stands have the longest lines. Go now or during BP to avoid the 3rd-inning rush.

First pitch

Play ball

Nine innings of Philly baseball. The crowd is loud, engaged, and will boo their own players if warranted. That's Philly love.

7th inning stretch

Stand up and stretch

The crowd sings and the energy peaks. Grab a final soft pretzel and a Yards Brawler.

Post-game

Broad Street subway or Xfinity Live!

Take the Broad Street Line back to Center City or head to Xfinity Live! for postgame drinks. The lots clear in 20-30 minutes.

Tips & Fan Reports

Take the Broad Street Line. NRG Station is right at the ballpark. Parking is fine but the subway is easier.

Xfinity Live! next door is the unofficial pregame and postgame headquarters for all Philly sports.

Ashburn Alley (behind center field) is a food court with Philly cheesesteaks, Chickie's & Pete's crab fries, and more.

Citizens Bank Park has one of the best tailgating cultures in MLB - same lots as Eagles games. Arrive early.

Philly fans are intense. Embrace it. They're the most passionate in baseball and they know the game.

Ashburn Alley (center field concourse) has the best food selection, cheesesteaks, crab fries, and the Schmitter.

Check the lot letter: A-H and M-O tailgate and open five hours out; everything west of Darien or north of Pattison does neither.

Bring a card. Every lot is cashless with no cash fallback.

A sponsored tailgate needs approval: unapproved branding is treated as vending and can get you removed.

It is the same tailgating boundary the Eagles use across the complex, so the rule transfers if you know one venue.

Before the Game

Citizens Bank Park draws the same boundary the Eagles do across the sports complex: tailgating is permitted in Lots A-H and M-O, and not in any lot west of Darien Street or north of Pattison Avenue. The lots that permit it open five hours before first pitch, while the ones that do not open three, so the lot on your pass sets both where you can set up and how early you can arrive. Everything is cashless, taking cards, Apple Pay and Google Pay, and there is no advertising, selling or vending of any kind in any lot, which extends to a tailgate carrying an unapproved sponsor.

Where to Go Before the Game

Lots A-H and M-O

The tailgating lots, opening five hours before the scheduled start, two hours earlier than the rest of the complex.

Known for Tailgating permitted · Open 5 hours before · Cashless

Lots west of Darien Street and north of Pattison Avenue

Where tailgating is not permitted. These lots open three hours before first pitch rather than five, so a pass here buys both less ground and less time.

Known for No tailgating · Open 3 hours before

The cashless gates

Every parking lot at the ballpark takes cards, Apple Pay or Google Pay only. There is no cash option anywhere in the complex.

Known for Cards and mobile only · No cash

Pregame Rules

What Citizens Bank Park allows before the game, and what it does not.

  • Tailgating is permitted in parking lots A-H and M-O.
  • Tailgating is not permitted in parking lots west of Darien Street and north of Pattison Avenue.
  • Tailgating lots open five hours prior to the scheduled start time. Non-tailgating lots open three hours prior.
  • All parking for Phillies games is cashless. Payment is by credit or debit card, or mobile payment including Apple Pay and Google Pay.
  • There is no advertising, selling or vending of any kind in any Citizens Bank Park parking lot, including a tailgate with an unapproved sponsor attached. Non-compliance may result in removal from the lot.

Weather

Citizens Bank Park is open air, so these are the conditions you sit in.

Across the MLB season the warmest month is July, with an average high of 89°F, and the coldest is April, when the average low is 46°F. August is the wettest month at 5.0 inches and April the driest at 4.0 inches.

That April low ranks 16th coldest of the 30 MLB venues, and August here ranks 6th wettest.

April

4.0 inches
46°
66°

May

4.1 inches
56°
76°

June

4.8 inches
66°
85°

July

4.8 inches
71°
89°

August

5.0 inches
70°
87°

September

4.9 inches
63°
80°

October

4.2 inches
51°
68°

What to Bring

  • Only the outside food and drink the rule allows

    Guests may bring food into Citizens Bank Park as long as it fits within the current bag policy.

  • A card or a phone wallet

    Concession and merchandise purchases are cashless and accept credit cards, debit cards, Apple Pay, and Google Pay.

  • A warm layer for after dark

    April nights average 46°F at Citizens Bank Park.

  • Sunscreen, sunglasses and a hat

    July highs average 89°F at Citizens Bank Park, with no roof over the seats.

  • A rain layer

    August averages 5.0 inches of rain here.

Tailgate Gear

Lots open five hours before first pitch in the tailgating lots.

  • A parking pass for Lots A-H or M-O, since the other lots permit nothing
  • A card or phone for payment: every lot is cashless
  • No sponsor branding on the setup unless it has been approved

How We Checked This Page

Every section below names the source it was read from and the day it was read. Where we could not reach a published figure, the page says so rather than presenting an estimate as a checked fact.

Game day timeline

Gate opening time checked against the venue's own gate-opening policy: The entire ballpark opens 90 minutes before first pitch for regular-season games.

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Pregame

Philadelphia Phillies official site: Where to park at Citizens Bank Park, Policies and Procedures, and Know Before You Go

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Weather

NOAA 1991-2020 Climate Normals

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Venue policies

Current Phillies information, Guest Code, accessibility, game-day, and concessions guidance reviewed for entry, family, payment, food, parking, and accessibility rules.

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