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Frost Bank Center Game Day Guide

San Antonio Spurs · San Antonio, TX

Know Before You Go

Essential details checked against official venue information.

Bag policy

Bags must be 12 x 12 x 6 inches or smaller and do not need to be clear; diaper and medical bags are permitted after screening and tagging.

Applies to: San Antonio Spurs games

  • Backpacks, oversized totes or purses, duffels, luggage, camera bags, laptop bags, and oversized drawstring bags are prohibited. All bags are screened at entry.

Frost Bank Center Bag Policy

Bag storage

$10 Binbox lockers are outside the Main East entrance near Lots 3 and 4 and the Michelob Ultra Club entrance near Freeman Coliseum or Lot 2.

Applies to: San Antonio Spurs games

Frost Bank Center Bag Policy

Gate opening

Doors open one hour before most events, but Spurs game times may vary; confirm on the event listing or call Fan Experience at 210-444-5140.

Applies to: San Antonio Spurs games

Frost Bank Center Arena Policies

Mobile tickets

Spurs tickets can be managed and displayed for smartphone entry through the Spurs app or Spurs Account Manager.

Applies to: San Antonio Spurs games

  • Ticketmaster.com and the Ticketmaster app are the official purchase channels. Download the mobile ticket before arriving for the smoothest entry.

Frost Bank Center Ticket Information

Re-entry

Re-entry is not permitted after a guest leaves Frost Bank Center.

Applies to: San Antonio Spurs games

Frost Bank Center Arena Policies

Prohibited items

Prohibited items include backpacks and oversized bags, weapons and replicas, explosives, ammunition, knives and tools, outside food and containers, cameras with detachable or long lenses, recording devices, laptops and tablets, drones, lasers, pepper spray, noisemakers, poles, selfie sticks, and vape devices.

Applies to: San Antonio Spurs games

  • The list is not exhaustive and can change by event. Security screening and bag inspection apply at every entrance.

Frost Bank Center Arena Policies

First aid

First Aid stations are across from Section 119 on the Plaza Level and Section 222 on the Balcony Level.

Applies to: San Antonio Spurs games

  • For an emergency, notify the nearest arena representative or uniformed sheriff's officer.

Frost Bank Center Arena Policies

Nursing and lactation

A private Wellness Room for nursing and lactation is in the Southwest VIP Lobby near Section 110.

Applies to: San Antonio Spurs games

  • Ask a nearby team member for access during the event.

Frost Bank Center Accessibility Guide

Family restrooms

Private restrooms are available on every level for guests who need assistance from a companion or family member.

Applies to: San Antonio Spurs games

Frost Bank Center Arena Policies

Tickets for children

Guests age 24 months or older need a valid ticket; event-specific age rules can differ.

Applies to: San Antonio Spurs games

  • Review the game listing before purchase for any exception.

Frost Bank Center Arena Policies

Guest services

Guest Services is near Section 101 on the Plaza Level and Section 206 on the Balcony Level.

Applies to: San Antonio Spurs games

  • For in-seat assistance during an event, text CARE and the location and request to 69050. Fan Experience is available at 210-444-5140 during weekday business hours.

Frost Bank Center Arena Policies

Service animals

Trained service animals are welcome and must remain leashed or harnessed; a relief area with waste bags is near the Michelob Ultra Club entrance.

Applies to: San Antonio Spurs games

  • Notify the venue when buying if seating accommodation is needed for a service animal.

Frost Bank Center Accessibility Guide

Smoking and vaping

Frost Bank Center prohibits all smoking, vaping, e-cigarettes, smokeless tobacco, and pipes, with no designated indoor smoking area.

Applies to: San Antonio Spurs games

  • The smoke-free perimeter extends 500 feet beyond the building.

Frost Bank Center Arena Policies

Game Day Timeline

What the day looks like at Frost Bank Center, hour by hour.

3 hours before tip-off

Visit the Riverwalk or Pearl District

If you're visiting SA, spend the afternoon on the Riverwalk or at the Pearl District for dining and shopping.

2 hours before tip-off

Head to the arena

Drive or rideshare from downtown. Arrive early to get a good parking spot in the main lot.

1 hour before tip-off

Doors open

Enter the arena. The Spurs have championship banners, retired jerseys, and memorabilia throughout the concourse.

30 minutes before tip-off

Find your seat

Settle in. The coyote mascot's performances are legendary.

Tip-off

Game time

Spurs fans are knowledgeable and respectful, you'll hear real basketball analysis in the stands. Total game time is about 2-2.5 hours.

Halftime

Halftime break

Try the puffy tacos, a San Antonio original. The churros are also excellent.

Post-game

Post-game scene

Head back to downtown for the Riverwalk or Pearl District nightlife. The arena area itself is quiet post-game.

Tips & Fan Reports

Don't try to bring any sort of bag in. They scrutinize bags and might send you back to your car. Just pocket everything you need - phone, wallet, keys. There is no nightlife around the arena so plan accordingly.

SpursPocketTip

Frost Bank Center is NOT downtown - it's on the east side. Budget 20-30 min from River Walk area hotels.

VYT Research

Puffy tacos are a San Antonio invention. Try them at the arena.

VYT Research

The Coyote (Spurs mascot) is one of the best in the NBA, his antics are worth watching.

VYT Research

VIA bus runs game-day express routes from downtown - check the schedule to avoid needing a car.

VYT Research

San Antonio is consistently one of the cheapest NBA cities for total game-day cost.

VYT Research

The arena is on the east side, not downtown. Plan for a 15-minute drive from the Riverwalk.

VYT Research

Weather

Frost Bank Center is indoor, so these are the conditions for the parking lot and the walk in, not the seats.

Across the NBA season the warmest month is October, with an average high of 82°F, and the coldest is January, when the average low is 40°F. October is the wettest month at 3.9 inches and December the driest at 2.1 inches.

That January low ranks 21st coldest of the 30 NBA venues, and October here ranks 17th wettest.

October

3.9 inches
59°
82°

December

2.1 inches
41°
64°

January

2.2 inches
40°
63°

March

2.4 inches
51°
74°

April

2.3 inches
57°
80°

San Antonio Spurs Clear Bag Policy

Most venues require a clear bag. Get an approved one before you travel.

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How We Checked This Page

Every section below names the source it was read from and the day it was read. Where we could not reach a published figure, the page says so rather than presenting an estimate as a checked fact.

Game day timeline

Gate opening time checked against the venue's own gate-opening policy: Doors open one hour before most events, but Spurs game times may vary; confirm on the event listing or call Fan Experience at 210-444-5140.

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Weather

NOAA 1991-2020 Climate Normals

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Venue policies

Current Frost Bank Center arena-policy, bag, accessibility, ticketing, parking, and dining guidance reviewed for San Antonio Spurs policies.

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