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Scotiabank Arena Game Day Guide

Toronto Raptors · Toronto, ON

Know Before You Go

Essential details checked against official venue information.

Bag policy

Only small purses, clutches, and fanny packs smaller than 6.5 x 4.5 inches are permitted.

Applies to: Toronto Raptors games

  • A medically or otherwise necessary larger bag may be admitted after X-ray inspection at Gates 1, 3, or 5.

Scotiabank Arena Bag Policy

Bag storage

A limited, first-come bag check in the Galleria across from Gate 1 accepts noncompliant small bags for $25.

Applies to: Toronto Raptors games

  • Capacity is limited, so the arena strongly recommends bringing only a permitted bag.

Scotiabank Arena Bag Policy

Gate opening

General gates open one hour before tipoff for Raptors games.

Applies to: Toronto Raptors games

  • The Premium Entrance opens two hours before tipoff for suite and restaurant access.

Scotiabank Arena FAQ

Mobile tickets

Raptors tickets are delivered digitally and can be accessed in the Raptors app, Ticketmaster, or an Apple or Android wallet.

Applies to: Toronto Raptors games

  • Print-at-home PDFs, ordinary paper printouts, and screenshots are not valid for entry; an official physical ticket issued by MLSE or Ticketmaster remains valid.

Scotiabank Arena Know Before You Go

Re-entry

No re-entry is permitted after a guest exits the arena gates.

Applies to: Toronto Raptors games

Scotiabank Arena FAQ

Prohibited items

The arena prohibits bottles and cans, coolers, poles and sticks, aerosols, weapons and pocket knives, fireworks, wheeled recreational devices, outside alcohol or food, illegal drugs, selfie sticks, large umbrellas, noisemakers, balloons, luggage, and noncompliant bags.

Applies to: Toronto Raptors games

  • For Raptors games, flashes and detachable camera lenses are prohibited, as are GoPros and selfie sticks. Review the event page because restrictions can change.

Scotiabank Arena FAQ

First aid

Paramedics are stationed outside Sections 105A, 116A, 309A, and 319A.

Applies to: Toronto Raptors games

  • First aid kits are also at Fan Services at Gate 1 and outside Section 301 and at all fixed concession stands.

Scotiabank Arena FAQ

Nursing and lactation

The Infant Feeding Room is on the 100 Level Concourse by Gate 1.

Applies to: Toronto Raptors games

  • For help with the room, visit the Level 100 Fan Services desk near Section 120.

Scotiabank Arena FAQ

Family restrooms

Universal accessible washrooms are near Sections 103/104 and 114/115 on Level 100 and Sections 310/311 and 317/318 on Level 300.

Applies to: Toronto Raptors games

  • Men's and women's washrooms also have baby-changing tables.

Scotiabank Arena FAQ

Tickets for children

Children 24 months and younger may enter without a ticket if they sit on an accompanying adult's lap; older children need a ticketed seat.

Applies to: Toronto Raptors games

  • The policy can vary for individual events.

Scotiabank Arena FAQ

Guest services

Fan Services desks are on Level 100 at Gate 1 and Level 300 outside Section 301.

Applies to: Toronto Raptors games

  • During events, text your inquiry and seat location to 647-694-0454; during business hours call 416-815-5982.

Scotiabank Arena FAQ

Service animals

Individually task-trained service animals may accompany fans in public areas, and the arena requires the fan and animal to use accessible seating.

Applies to: Toronto Raptors games

  • The venue may request documentation identifying the animal as a service animal.

Scotiabank Arena Customer Service Policy

Smoking and vaping

Smoking and electronic-cigarette use are prohibited throughout the arena, restaurants, suites, and lounges.

Applies to: Toronto Raptors games

  • Leaving to smoke does not permit re-entry, and smoking inside can result in immediate ejection.

Scotiabank Arena FAQ

Game Day Timeline

What the day looks like at Scotiabank Arena, hour by hour.

3 hours before tip-off

Arrive in the Entertainment District

Take the TTC to Union Station or walk via the PATH. Explore the bars and restaurants along King Street West or Bremner Boulevard.

2 hours before tip-off

Pregame drinks

Real Sports Bar & Grill (attached to the arena), Loose Moose, or Jack Astor's are popular pregame spots. Expect big crowds.

1 hour before tip-off

Doors open

Enter Scotiabank Arena and watch warm-ups. Check out the championship banner and the Raptors team store.

30 minutes before tip-off

Find your seat

The arena fills fast, Raptors games regularly sell out. Settle in and enjoy the pregame show.

Tip-off

Game time

Toronto crowds are electric. The 'We The North' chants shake the building. Games run about 2-2.5 hours.

Halftime

Halftime break

Hit the concourse for poutine and Canadian beers. Upper level has shorter lines.

Post-game

Post-game scene

Maple Leaf Square stays packed after big wins. The King Street West bars keep the party going late.

Tips & Fan Reports

Take the TTC to Union Station. It's a 5-minute walk to the arena, or use the underground PATH in winter.

VYT Research

PATH underground walkway connects directly from Financial District hotels. You never need to go outside in winter.

VYT Research

Maple Leaf Square (Jurassic Park) outside the arena has a huge screen for overflow viewing during big games.

VYT Research

Bring Canadian currency or use a credit card with no foreign transaction fees.

VYT Research

Jurassic Park (Maple Leaf Square) is an experience even without tickets, fans gather to watch on the giant screen.

VYT Research

Prices at Scotiabank Arena are in Canadian dollars - your USD goes about 30% further.

VYT Research

Weather

Scotiabank Arena is indoor, so these are the conditions for the parking lot and the walk in, not the seats.

Across the NBA season the warmest month is October, with an average high of 62°F, and the coldest is January, when the average low is 19°F. April is the wettest month at 4.1 inches and January the driest at 2.4 inches.

That January low ranks 3rd coldest of the 30 NBA venues, and April here ranks 14th wettest.

October

2.9 inches
44°
62°

December

2.7 inches
26°
39°

January

2.4 inches
19°
34°

March

2.7 inches
25°
43°

April

4.1 inches
35°
55°

Toronto Raptors Clear Bag Policy

Most venues require a clear bag. Get an approved one before you travel.

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How We Checked This Page

Every section below names the source it was read from and the day it was read. Where we could not reach a published figure, the page says so rather than presenting an estimate as a checked fact.

Game day timeline

Gate opening time checked against the venue's own gate-opening policy: General gates open one hour before tipoff for Raptors games.

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Weather

NOAA 1991-2020 Climate Normals

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Venue policies

Current Scotiabank Arena FAQ, bag-policy, customer-service, arrival, and mobile-ticket pages reviewed for Toronto Raptors game-day policies.

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