# Cleveland Cavaliers: Rocket Arena Game Day Guide > Prices, parking, seating and transit for NBA games at Rocket Arena in Cleveland, OH. This guide covers the 2026-27 NBA Season, last updated 2026-09-01. See Provenance for which figures were independently verified. Source: https://visityourteam.com/nba/cavaliers League: NBA | Division: Central Data source: Visit Your Team research, Rocket Arena official site, Cavs.com ## Venue | Field | Value | | --- | --- | | Name | Rocket Arena | | Location | Cleveland, OH | | Capacity | 19,432 | | Surface | Hardwood (Maple) | | Roof | Indoor | | Opened | 1994 | | Coordinates | 41.4965, -81.6882 | | Official site | https://www.rocketarena.com | ## Game Day Cost Cheapest realistic single-person game day at Rocket Arena: **$46** ($20 ticket + $15 parking + $6 food + $5 drink). | Category | Lowest price | | --- | --- | | Ticket | $20 | | Parking | $15 | | Food item | $6 | | Drink | $5 | ### Ticket tiers | Tier | Price | Basis | Notes | | --- | --- | --- | --- | | Upper Level (200-Level) | $20 | secondary-market median | Upper bowl seats with a full-court view | | Upper Sideline (200-Level) | $45 | secondary-market median | | | Club Level (Loudville / Suite Level) | $110 | secondary-market median | Mid-level club seats with access to premium lounges | | Lower Bowl Sideline (100-Level) | $175 | secondary-market median | Court-level sideline seats with excellent proximity | | Courtside / Floor Seats | $650 | secondary-market median | Floor-level seats steps from the court, premium Cleveland basketball | ### Concession prices | Item | Category | Price | | --- | --- | --- | | Kona Big Wave Golden Ale | Beer | not published | | Golden Road Mango Cart Wheat Ale | Beer | not published | | Cocktails | Cocktail | not published | | Craft and Domestic Beer | Beer | not published | | Spiked Seltzers | Cocktail | not published | | Wine (Portals 14 and 61 only) | Wine | not published | | Peanuts | Snacks | not published | | BBQ Chik'n Wrap | Healthy | not published | | Chik'n Bac'n Ranch Wrap | Healthy | not published | | Caesar Salad | Healthy | not published | | Mitchell's Ice Cream | Snacks | not published | | Hummus and Veggies | Healthy | not published | | Assorted Candy and Chips | Snacks | not published | | Popcorn | Snacks | not published | | Ice-Cold Beer | Beer | not published | | Fountain Pop | Non-Alcoholic | not published | | Grab-and-Go Snacks | Snacks | not published | | Dippin' Dots | Snacks | not published | | Loaded Nachos | Classic | $11 | | 1/4 or 1/2 Lb. BBQ Platters | Regional | not published | | BBQ Chicken Nachos | Regional | not published | | BBQ Pork Loaded Nachos | Regional | not published | | Naked Nachos | Classic | not published | | BBQ Pulled Chicken or Pork Sandwiches | Regional | not published | | Cleveland Kobe Hot Dog | Regional | not published | | Mac & Cheese | Classic | not published | | Coleslaw | Snacks | not published | | Kosher Hot Dog | Classic | not published | | Jumbo Hot Dog | Classic | not published | | Nachos Grande | Classic | not published | | Bavarian Pretzel with Cheese Cup | Snacks | not published | | Assorted Candy | Snacks | not published | | Classic Cheese Pizza | Classic | not published | | Pepperoni Pizza | Classic | not published | | Sausage Pizza | Classic | not published | | Stuffed Pepper | Regional | not published | | Pasta & Meatballs | Regional | not published | | Citrus-Forward Beverages | Non-Alcoholic | not published | | Georgio's Oven Fresh Pizza | Classic | not published | | Chocolate Chunk Cookie | Snacks | not published | | Peanut Butter Chip Cookie | Snacks | not published | | Snickerdoodle Cookie | Snacks | not published | | Michelob Ultra | Beer | not published | | Short Rib Melt | Regional | not published | | Banh Mi Bowl | Regional | not published | | Smoked Turkey Sandwich | Classic | not published | | Corned Beef Reuben | Regional | not published | | Hand-Crafted Pretzels | Snacks | not published | | Salted Chocolate Cookie | Snacks | not published | | Chili & Cornbread | Regional | not published | | Fresh Cut Fries | Snacks | not published | | Buffalo Cauliflower Quinoa Salad | Healthy | not published | | P Street Salad | Healthy | not published | | Blackened Chicken or Shrimp Bowl | Regional | not published | | Crispy Chicken Sandwich | Classic | not published | | Pearl's Mac & Cheese | Regional | not published | | Blackened Salmon BLT | Regional | not published | | Blackened Chicken Wrap | Regional | not published | | Fried Green Tomatoes | Regional | not published | | Bread Pudding | Snacks | not published | | Bone-In Wings | Classic | not published | | Boneless Wings | Classic | not published | | Quaker Steak and Lube Burgers | Classic | not published | | Onion Rings | Snacks | not published | | Rustbelt Cheesesteak | Regional | not published | | Chicken Sac | Regional | not published | | Cheesesteak Fries | Snacks | not published | | Cleveland Hot Chicken | Regional | not published | | Kool Ranch Chicken | Regional | not published | | City Dog | Regional | not published | | Crispy Mushroom Burger | Healthy | not published | | Polish Boy | Regional | not published | | City Fries | Snacks | not published | | Galley Boy | Regional | not published | | Potato Teezers | Regional | not published | | Double Cheeseburger | Classic | not published | | Symon Burger | Classic | not published | | Thin Lizzy | Classic | not published | | The Big Cleve Burger with Kielbasa | Regional | not published | | Spicy Kielbasa | Regional | not published | | Hand-Cut Fries | Snacks | not published | | Chicken Tenders | Classic | not published | | French Fries | Snacks | not published | | Gourmet Popcorn | Snacks | not published | | FritoLay Walking Taco | Regional | not published | ## Parking Rocket Arena is in downtown Cleveland near the Gateway District. RTA rail to Tower City station. East 4th Street has excellent pregame restaurants and bars. Garages $10-30. | Lot | Price | Distance | Notes | | --- | --- | --- | --- | | Rocket Arena Garage | $20 | Adjacent | Attached garage at the arena in downtown Cleveland. Advance purchase recommended. | | Downtown Cleveland Garages | $15 | 0.2-0.5 miles | Multiple garages in downtown Cleveland. East 4th Street area has great pregame options. | ### Getting here without a car Not parking. These are transit fares, walks and drop-off points. | Option | Cost | Distance | Notes | | --- | --- | --- | --- | | RTA Rail | $3 | 0.2 miles from station | RTA Red/Blue/Green lines to Tower City station, a short walk to the arena. Connects from airport and suburbs. | ### Parking tips - The Gateway Garage enclosed walkway is a game-changer in Cleveland winters. Park there if you can. - Parking is very affordable here, $10-20 for most options. Don't overpay. - Post-game, the East Gateway exit onto Huron is the fastest route to I-90/I-77. - Rideshare pickup is on Huron Road. Expect a 5-10 minute wait, shorter than most NBA arenas. - If eating on East 4th Street pregame, park in the South Gateway. It's the closest garage. ## Seating Rocket Arena — the building was Rocket Mortgage FieldHouse before the current naming — publishes eight named premium spaces with their membership caps and their positions in the building, which is far more than most venues disclose. The Lexus Signature Lounge is capped at 160 members and called the crown jewel; the Comcast Business Chairman's Club at 250, at courtside; the Huntington Legends Club at 160, at the north end. Gilly's Clubhouse sits on the Loudville level with its own entrance by portals 58-59. All of it is reached through Foundation Memberships rather than ordinary tickets. | Section | Price range | View | Pros | Cons | | --- | --- | --- | --- | --- | | Courtside / Floor Seats | $500 - $1,800+ | | The closest seats in the arena; Two of the clubs — the Chairman's Club and the Court Club — sit at courtside level | Floor level flattens the spacing that decides a possession | | Lexus Signature Lounge | $800 - $2,500+ | The arena's flagship premium space, capped at 160 members. | 160 members in the entire building — the arena calls it its crown jewel; The most exclusive space here by membership cap | 160 memberships, so availability is the binding constraint; A Foundation Membership rather than a ticket | | Comcast Business Chairman's Club | $600 - $2,000+ | Courtside level, in a room the arena describes as nostalgic and familiar rather than showy. | Courtside level with a 250-member cap; A deliberately comfortable room rather than a high-gloss one | 250 memberships; Priced at the top of the range | | Court Club (Biergarten) | $350 - $1,000+ | Courtside level, in the arena's largest and most interactive club, styled as a Biergarten. | The largest and most interactive of the clubs; Courtside level with a Biergarten atmosphere rather than a formal lounge | The most social of the spaces, so not the quiet option; Membership-based | | Huntington Legends Club (North End) | $400 - $1,200+ | The north end of the arena, in a room built around Cleveland sports legends. | Capped at 160 members; Themed around Cleveland sports history rather than generic decor | North end rather than sideline; 160 memberships only | | Litehouse Champions Club (South End) | $350 - $1,000+ | The south end, celebrating the 2016 Cavaliers championship and the Monsters' Calder Cup. | Built around two actual Cleveland titles rather than an abstract theme; The south-end counterpart to the Legends Club | South end rather than sideline; Membership-based | | Caesars Rewards Club (Northwest Corner) | $250 - $700+ | The northwest corner, by the Sherwin-Williams Entrance. | Complimentary food, beer, wine and soda; Positioned right by the Sherwin-Williams Entrance, so the walk in is short | A corner position; Membership-based | | Gilly's Clubhouse (Loudville Level, Portals 58-59) | $200 - $600+ | The Loudville level, with a dedicated entrance near portals 58 and 59. | Its own dedicated entrance by portals 58-59; Complimentary food, beer, wine and soda, on a rotating game-day menu | Loudville level, so higher than the courtside clubs; Membership-based | | Club Level (Loudville / Suite Level) | $85 - $250 | The Loudville and suite level, raised over the lower bowl with the whole court in frame. | Gilly's Clubhouse sits on this level | An ordinary seat here opens none of the eight clubs; A deck removed from the lower bowl | | Lower Bowl Sideline (100-Level) | $130 - $350 | | The best ordinary sightline in the arena; Close to the benches and the noise | The dearest ticket carrying no membership; The front rows lose the near baseline | | Upper Sideline (200-Level) | $32 - $110 | | Only two rings here, so it is not a distant third deck | A long way above the floor | | Upper Level (200-Level) | $15 - $60 | | The cheapest way into a Cavaliers game; The clearest view of how a possession is organised | The furthest seats from the court | Official seat map: https://www.rocketarena.com/events/seating-charts ## Getting There Rocket Arena's best feature for a visitor is a 1,050-foot enclosed bridge: RTA's Walkway links Tower City Center to the arena, so a fan arriving by rail or bus at Public Square never goes outside. It opens three hours before events, four before Cavaliers games, and stays open about three hours afterwards. **Driving.** The arena is at 1 Center Court in downtown Cleveland, on the corner of Ontario Street and Huron Road. It publishes no freeway route or exit of its own, pointing drivers to the Downtown Cleveland parking and transit site. **Public transit.** RTA runs bus and rapid transit services to the arena from all parts of Cuyahoga County, with more than 7,000 free parking spaces across its rail stations for park-and-ride. Riders arriving at Public Square reach the arena through RTA's Walkway from Tower City Center. Route and schedule details come from the RTAnswerline on 216-621-9500. **Rideshare.** Uber/Lyft drop-off is on Huron Road near the main entrance. Post-game pickup is quick by NBA standards, 5-10 minute wait. Walk toward East 4th for even faster pickup. **Walking.** RTA's Walkway is a 1,050-foot enclosed bridge connecting Tower City Center to the arena, sheltered from weather and traffic. It opens three hours before events, four hours before Cavaliers games, and closes about three hours after the end. ### Transit options | Option | Price | Notes | | --- | --- | --- | | RTA Red Line to Tower City | $2.50 | Tower City station is a 10-minute walk from the arena through the Gateway District | | RTA HealthLine (Euclid Avenue BRT) | $2.50 | Bus rapid transit along Euclid Avenue with stops near the arena | | Rideshare (from University Circle) | $15 | Uber/Lyft, ~15 min from the University Circle cultural district | ## Tailgating Rocket Arena sits at 1 Center Court in Cleveland's Gateway District, on the corner of Ontario Street and Huron Road, and publishes no tailgating policy. Its two on-site garages — Great Day Improvements and JACK Cleveland Casino — hold 3,300 cars between them, both with passenger elevators to ground level, and the Great Day garage has a bridge running directly into the building. Doors run on a weekday/weekend split: 75 minutes before tip-off Monday to Thursday with the Atrium at 90, and 90 minutes Friday to Sunday with the Atrium at two hours. Backpacks are refused at any size; purses and diaper bags up to 14 by 14 by 6 inches are fine. ### Rules - Purses and diaper bags 14" x 14" x 6" or smaller are permitted, subject to inspection by security. - Backpacks of any size are not permitted, nor are bags and purses larger than 14" x 14" x 6", nor any bag that does not fit under your seat without blocking the aisle. - Door times for Cavaliers games Monday to Thursday are 75 minutes prior to tip-off, with Atrium doors opening 90 minutes before. For Friday to Sunday games doors open 90 minutes prior, with Atrium doors two hours before. - The arena is at 1 Center Court in the Gateway District, on the corner of Ontario Street and Huron Road. - The Great Day Improvements Garage and the JACK Cleveland Casino Garage are on-site and accommodate 3,300 cars, both accessible with multiple passenger elevators to ground level. The Great Day Improvements Garage has a connecting bridge directly into the facility. - Surface lots are available within a five to ten minute walk of the arena. - The arena publishes no tailgating policy. ### Best areas | Area | Description | | --- | --- | | Great Day Improvements Garage | One of two on-site garages, with a connecting bridge running directly into the arena — the option that keeps you out of a Cleveland winter entirely. The same garage serves Progressive Field next door. | | JACK Cleveland Casino Garage | The second on-site garage. Together with the Great Day garage it accommodates 3,300 cars, and both have multiple passenger elevators up to ground level. | | The Gateway District, Ontario Street and Huron Road | The downtown district the arena sits in at the corner of Ontario and Huron, shared with Progressive Field — the bars and restaurants here are the pregame. | | The surface lots five to ten minutes out | A range of surface parking within a five to ten minute walk of the arena, the alternative when both on-site garages are full. | ## Food & Drink Rocket Arena has transformed its food program with the $185M renovation. The concourse now features local Cleveland vendors alongside standard arena fare. Pierogis, kielbasa, and Polish Boy sandwiches reflect Cleveland's Eastern European heritage. Great Lakes Brewing, Cleveland's beloved local brewery, is prominently featured. The nearby East 4th Street has better dining at comparable prices, making it a strong pregame alternative. ### $6 Menu (published by the venue) Available at every home game. | Item | Price | | --- | --- | | Local Beer (355ml) | $6 | | Popcorn | $6 | | House Wine | $6 | These are the venue's own figures. The prices elsewhere in this document are researched estimates of standard concession pricing. ### Nearby restaurants | Name | Cuisine | Price range | Rating | | --- | --- | --- | --- | | Southern Tier Brewery Cleveland | Restaurant | $$ | 4.8 | | Marble Room Steaks and Raw Bar | Steak House | $$$$ | 4.7 | | Cordelia | American Restaurant | $$ | 4.7 | | Masthead Brewing Co. | Brewery | $ | 4.6 | | BrewDog Cleveland Outpost | Bar | $$ | 4.5 | | Mabel's BBQ | Barbecue Restaurant | $$ | 4.4 | | Hofbräuhaus Cleveland | German Restaurant | $$ | 4.3 | | Crowne Plaza Cleveland at Playhouse Square by IHG | Hotel | $$ | 4.2 | ## Game Day Timeline Rocket Arena sits in the Gateway District of downtown Cleveland, next to Progressive Field (Guardians). The arena underwent a massive $185M renovation completed in 2020, transforming the concourse and premium areas. The pregame scene centers on the East 4th Street entertainment district, a pedestrian street lined with restaurants and bars just steps from the arena. Cleveland is one of the most affordable NBA game-day experiences in the league. | Time | What happens | Detail | | --- | --- | --- | | 3 hours before tip-off | Arrive in the Gateway District | Park in a nearby garage or take the RTA. Walk to East 4th Street for a pregame meal. | | 2 hours before tip-off | Pregame dining on East 4th | East 4th Street has a dozen restaurants within a 2-minute walk. Lola Bistro, Mabel's BBQ, and Flannery's Pub are top pregame picks. | | 75-90 minutes before tip-off | Doors open | Enter the recently renovated arena and explore the new concourse. Watch warm-ups and visit the team store. | | 30 minutes before tip-off | Find your seat | Settle in and enjoy the Cavs' pregame show. The renovation added massive new video boards. | | Tip-off | Game time | The Cavs crowd has grown from the LeBron era into a strong, consistent fan base. Games run about 2-2.5 hours. | | Halftime | Halftime break | Hit the renovated concourse for pierogis, kielbasa, and Great Lakes Brewing beers. | | Post-game | Post-game scene | Walk back to East 4th Street for postgame drinks, or head to the Flats for waterfront nightlife. | ## Lodging | Hotel | Per night | Distance | | --- | --- | --- | | Hotel Indigo Cleveland Downtown by IHG | $180 | 0.1 miles | | Hyatt Regency Cleveland at The Arcade | $180 | 0.3 miles | | Hotel Cleveland, Autograph Collection | $180 | 0.4 miles | | Drury Plaza Hotel Cleveland Downtown | $180 | 0.4 miles | | Hilton Garden Inn Cleveland Downtown | $180 | 0.4 miles | ## Typical Weather | Month | High (F) | Low (F) | Precipitation | | --- | --- | --- | --- | | October | 63 | 49 | 3.2 inches | | December | 40 | 30 | 2.0 inches | | January | 35 | 24 | 1.8 inches | | March | 45 | 31 | 2.4 inches | | April | 57 | 41 | 3.1 inches | ## Verified Venue Policies ### Accessible entry All Rocket Arena entrances are accessible, and complimentary wheelchair escorts are available between entrances and seating locations. Applies to: Cleveland Cavaliers games - Request an escort from the ticket-scanning Experience Engineer after screening. Curbside escorts are available at the Ontario Street RTA Walkway entrance by calling 216-420-2320 during event hours. Source: [Rocket Arena Accessibility](https://www.rocketarena.com/guest-experience/accessibility) Checked: 2026-08-30 ### Accessible seating Rocket Arena has more than 200 wheelchair locations for most events, with one adjacent companion seat and up to three additional same-row companion seats when available. Applies to: Cleveland Cavaliers games - Accessible seats can be selected with the Accessible ticket filter or requested through the Ticket Lab. Wheelchair users must provide their own wheelchair. Source: [Rocket Arena Accessibility Seating](https://www.rocketarena.com/events/accessibility-seating) Checked: 2026-08-30 ### Alcohol sales cutoff Alcohol service stops at the beginning of the fourth quarter for Cavaliers games. Applies to: Cleveland Cavaliers games - Management may stop service earlier at its discretion. Source: [Rocket Arena A-Z Guide](https://www.rocketarena.com/guest-experience/a-z-guide) Checked: 2026-08-30 ### Assistive listening Hard-of-hearing devices are available for checkout at the Solutions Hubs near Street Level Portal 1 and Loudville Portal 52. Applies to: Cleveland Cavaliers games - Public-address captions appear on the four corner scoreboards and can be viewed on a personal device using the event code from a Solutions Hub. A limited number of handheld caption displays are also available. Source: [Rocket Arena Accessibility](https://www.rocketarena.com/guest-experience/accessibility) Checked: 2026-08-30 ### Bag policy All bags, purses, and diaper bags must be no larger than 14 x 14 x 6 inches and fit under the seat. Applies to: Cleveland Cavaliers games - Bags larger than 6 x 9 x 1 inches, including diaper and medical bags, must use the designated X-ray lane. Clear bags are still inspected, and backpacks of any size are prohibited. Source: [Rocket Arena Security Policies](https://www.rocketarena.com/guest-experience/security-policies) Checked: 2026-08-30 ### Tickets for children Children younger than 2 may enter without a ticket if they remain on a ticketed adult's lap; children age 2 and older need a ticket. Applies to: Cleveland Cavaliers games Source: [Rocket Arena A-Z Guide](https://www.rocketarena.com/guest-experience/a-z-guide) Checked: 2026-08-30 ### Dietary options Rocket Arena's concessions directory can be filtered for gluten-free, vegetarian or vegan, kosher, and kid-friendly choices. Applies to: Cleveland Cavaliers games - Examples include CLE/MKT at Portal 21 for gluten-free and plant-based choices, FanFuel at multiple portals for kosher and gluten-free items, and Dos-Uno-Seis Nachos at Portals 14, 29, and 61. Stands may not operate at every event. Source: [Rocket Arena Food & Beverage](https://www.rocketarena.com/concessions) Checked: 2026-08-30 ### Family restrooms Family restrooms are on the Event Level, Stratus Founders Level, Street Level near First Aid at Portal 14, Huntington Club Level, and Loudville Level by Portal 64. Applies to: Cleveland Cavaliers games - Baby-changing stations are available in most public restrooms. Two additional gender-inclusive restrooms are near Street Level Portals 29-30 and Loudville Portals 58-59. Source: [Rocket Arena A-Z Guide](https://www.rocketarena.com/guest-experience/a-z-guide) Checked: 2026-08-30 ### First aid Registered nurses staff first-aid stations on the Street Level near Portal 14 and Loudville Level near Portal 66. Applies to: Cleveland Cavaliers games - A City of Cleveland paramedic unit is on site for every event; notify any arena team member for an immediate response. Source: [Rocket Arena A-Z Guide](https://www.rocketarena.com/guest-experience/a-z-guide) Checked: 2026-08-30 ### Gate opening For Monday through Thursday Cavaliers games, general doors open 75 minutes before tipoff and Atrium doors open 90 minutes before. Applies to: Cleveland Cavaliers games - For Friday through Sunday games, general doors open 90 minutes before tipoff and Atrium doors open two hours before. Doubleheaders with a Monsters game first use 60-minute general doors and a 90-minute Atrium opening. Source: [Rocket Arena A-Z Guide](https://www.rocketarena.com/guest-experience/a-z-guide) Checked: 2026-08-30 ### Guest services Solutions Hubs are near Portal 1 on the Street Level and Portal 52 on Loudville Level. Applies to: Cleveland Cavaliers games - For text-based assistance before or during a visit, message 216-379-4573; replies are available during business hours and from five hours before an event through its conclusion. Source: [Rocket Arena Accessibility](https://www.rocketarena.com/guest-experience/accessibility) Checked: 2026-08-30 ### Mobile tickets Cavaliers digital tickets can be accessed in the Cavaliers or SeatGeek app; ticket screenshots are prohibited. Applies to: Cleveland Cavaliers games - Tickets can be transferred through desktop, mobile web, or the app to an email address or mobile number. Source: [Cavaliers SeatGeek FAQ](https://www.nba.com/cavaliers/tickets/seatgeek) Checked: 2026-08-30 ### Nursing and lactation A nursing room is inside the Quiet Space on Stratus Founders Level off the Northwest Elevators. Applies to: Cleveland Cavaliers games - Guests may also nurse in an authorized public location or a family restroom. Ask an Experience Engineer for access or directions; breast pumps are permitted. Source: [Rocket Arena Accessibility](https://www.rocketarena.com/guest-experience/accessibility) Checked: 2026-08-30 ### Outside food and drink Outside food and beverages are prohibited except for medical needs, baby food, and reasonable children's snacks such as crackers, raisins, or juice boxes. Applies to: Cleveland Cavaliers games - Reusable food and drink containers, including souvenir cups and popcorn buckets, may not be brought back into the arena. Source: [Rocket Arena A-Z Guide](https://www.rocketarena.com/guest-experience/a-z-guide) Checked: 2026-08-30 ### Parking payments The connected Great Day Improvements Garage is cashless and requires credit or debit cards for entry; mobile parking passes remain accepted. Applies to: Cleveland Cavaliers games - Event parking prices vary, and the arena recommends allowing extra time for traffic and entry. Source: [Cavaliers vs. 76ers Event Guide](https://www.rocketarena.com/events/detail/cavaliers-vs-sixers-cleveland-oh-tickets-11-06-2026) Checked: 2026-08-30 ### Prohibited items Prohibited items include aerosols, recording devices, backpacks and oversized bags, sealed packages, balloons, bats and clubs, bottles and cans, coolers, professional cameras, drones, fireworks, flags, lasers, long chains, illegal substances, explicit signs or clothing, and weapons including pepper spray and knives. Applies to: Cleveland Cavaliers games - The list is not exhaustive; security may reject other dangerous items. Check the event's Know Before You Go message because some rules are event-specific. Source: [Rocket Arena Security Policies](https://www.rocketarena.com/guest-experience/security-policies) Checked: 2026-08-30 ### Re-entry Rocket Arena does not permit re-entry after a ticket is scanned, except for documented medical emergencies. Applies to: Cleveland Cavaliers games Source: [Rocket Arena Security Policies](https://www.rocketarena.com/guest-experience/security-policies) Checked: 2026-08-30 ### Sensory services A sensory pod is in the Street Level Sherwin-Williams Atrium, and a longer-use Sensory Room is on Stratus Founders Level off the Northwest Elevators. Applies to: Cleveland Cavaliers games - Sensory bags, headphones, weighted lap pads, light-sensitivity glasses, and other tools are free to check out at Solutions Hubs by Portals 1 and 52, with a credit card held for loss or damage. The Sensory Room uses 15-minute sessions and generally permits one companion. Source: [Rocket Arena Accessibility](https://www.rocketarena.com/guest-experience/accessibility) Checked: 2026-08-30 ### Service animals Trained guide dogs and service animals are welcome; emotional-support animals are prohibited. Applies to: Cleveland Cavaliers games - Service animals must remain on a leash or in a harness at all times. Source: [Rocket Arena Accessibility Seating](https://www.rocketarena.com/events/accessibility-seating) Checked: 2026-08-30 ### Smoking and vaping Cigarettes, e-cigarettes, vapes, and smokeless tobacco are prohibited inside Rocket Arena and in the areas immediately surrounding it. Applies to: Cleveland Cavaliers games - There is no smoking re-entry; once a guest leaves, they cannot return except for a documented medical emergency. Source: [Rocket Arena Security Policies](https://www.rocketarena.com/guest-experience/security-policies) Checked: 2026-08-30 ### Venue payments Rocket Arena is cashless and accepts debit cards, credit cards, Apple Pay, and Google Pay. Applies to: Cleveland Cavaliers games - Cash can be exchanged for gift cards at the Ticket Lab, Sherwin-Williams entrance, outside the Street Level Team Shop, near Street Level Portal 27, and near Loudville Portal 74. Source: [Rocket Arena A-Z Guide](https://www.rocketarena.com/guest-experience/a-z-guide) Checked: 2026-08-30 ## Provenance - Season: 2026-27 NBA Season - Last updated: 2026-09-01 - Independently verified: concession menu, game day timeline, getting there, lodging, nearby restaurants, parking guidance, pregame, seating, transit, value menu, venue facts, venue policies, weather - Recorded but not independently verified: drink prices, food prices, parking prices, ticket prices - Canonical page: https://visityourteam.com/nba/cavaliers - Prices are researched per venue and represent typical published rates, not live market pricing.